tbagee Terms and Conditions

1. Introduction

Welcome to tbagee. These Terms and Conditions ("Terms") apply to all users of the tbagee platform, including the website, mobile browser experience, and any associated services. tbagee is an online gaming platform operated for players in Bangladesh, offering slots, fishing games, keno, bingo, and related gaming products.

By accessing or using tbagee in any way — including browsing the site, registering an account, making a deposit, or placing a bet — you agree to be bound by these Terms. These Terms should be read alongside our Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and tbagee.

tbagee reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "last updated" date. Continued use of the tbagee platform after any update constitutes acceptance of the revised Terms.

2. Eligibility

To register and use tbagee, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a resident of a jurisdiction where online gaming is not prohibited by applicable law.
• You must not be a current employee, contractor, or immediate family member of a tbagee employee or contractor.
• You must not have been previously excluded or banned from the tbagee platform.
• You must be registering on your own behalf, not on behalf of any third party.

tbagee reserves the right to request proof of age and identity at any time. If you are unable to provide satisfactory verification, your account may be suspended and any pending withdrawals held until verification is complete. Accounts confirmed to belong to individuals under 18 will be closed immediately and all funds forfeited.

3. Account Registration

Each individual may hold only one tbagee account. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited. If duplicate accounts are identified, tbagee reserves the right to close all associated accounts and forfeit any balances held within them.

When registering your tbagee account, you agree to:

• Provide accurate, complete, and up-to-date personal information, including your full legal name, date of birth, and contact details.
• Keep your login credentials — username and password — confidential and not share them with any other person.
• Notify tbagee immediately if you suspect that your account has been accessed without your authorisation.
• Update your account information promptly if any details change.

tbagee is not responsible for any losses resulting from unauthorised access to your account where you have failed to keep your login credentials secure. You are responsible for all activity that occurs under your account.

tbagee reserves the right to verify your identity at any point during your use of the platform. Verification may include requesting a copy of a government-issued ID, proof of address, or proof of payment method ownership. Failure to provide requested documentation within a reasonable timeframe may result in account suspension.

4. Deposits and Withdrawals

tbagee supports deposits and withdrawals via bKash, Nagad, and Rocket. All payment transactions must be made using accounts registered in your own name. tbagee does not accept payments from third-party accounts, and any deposits identified as originating from a third party may be returned and the associated account suspended.

Key payment terms on tbagee:

• Deposits are processed in real time with no fees charged by tbagee. Your payment provider may apply their own transaction fees, which are outside tbagee's control.
• Withdrawals are typically processed within minutes of request, subject to verification requirements.
• tbagee reserves the right to request verification of your payment method before processing a withdrawal. This may include requesting a screenshot or confirmation of your bKash, Nagad, or Rocket account.
• Minimum and maximum deposit and withdrawal limits apply and are displayed within your account settings.
• tbagee does not accept cash deposits or payments via bank transfer unless explicitly stated in a specific promotion.
• Funds deposited into your tbagee account are held for gaming purposes only and may not be transferred to other users.

5. Bonuses and Promotions

tbagee offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms and conditions, including wagering requirements, time limits, and game restrictions. These specific terms are communicated at the time the bonus is offered and form part of the overall agreement between you and tbagee.

General bonus terms that apply across all tbagee promotions:

• Bonus funds cannot be withdrawn until the applicable wagering requirement has been met in full.
• Wagering requirements must be completed within the time limit specified for each bonus. Bonuses that expire before wagering is complete will be removed from your account along with any winnings generated from them.
• tbagee reserves the right to withdraw a bonus offer at any time before it has been claimed.
• Only one bonus may be active at a time unless explicitly stated otherwise in the promotion terms.
• Bonuses are intended for personal recreational use only. Any attempt to abuse bonus offers — including but not limited to creating multiple accounts, using automated betting patterns, or exploiting promotional terms — will result in the forfeiture of the bonus and any associated winnings, and may result in permanent account closure.
• tbagee's decision on all bonus-related matters is final.

6. Gameplay Rules

All games available on tbagee use certified random number generators (RNG) that are independently audited. Game outcomes are entirely random and are not influenced by account history, deposit size, bet amount, or any other external factor. Published RTP figures are accurate and consistent with certified specifications.

By placing a bet on tbagee, you acknowledge and accept the following:

• All bets are final once confirmed. tbagee does not accept requests to cancel or reverse a confirmed bet.
• In the event of a technical error or malfunction during a game round, tbagee reserves the right to void the affected round and return the stake to your account. Winnings generated during a malfunctioning round will not be paid.
• tbagee's game records are the definitive record of all game outcomes. In the event of a dispute between a player's records and tbagee's server records, tbagee's records will prevail.
• Minimum and maximum bet limits apply to all games and are displayed within each game interface.
• tbagee reserves the right to limit the maximum payout on any single bet or game session at its discretion.

7. Fair Play and Prohibited Conduct

tbagee is committed to providing a fair gaming environment for all players. The following conduct is strictly prohibited on the tbagee platform:

• Using automated software, bots, scripts, or any other tool to interact with the platform in a way that is not through normal manual play.
• Exploiting software bugs, errors, or vulnerabilities to gain an unfair advantage. Any winnings generated through exploitation of a known or unknown bug will be voided.
• Colluding with other players to manipulate game outcomes or bonus terms.
• Using the platform for any form of money laundering or financial fraud.
• Providing false or misleading information during registration or verification.
• Attempting to access another player's account without authorisation.
• Any conduct that tbagee reasonably determines to be harmful to the integrity of the platform or other players.

8. Privacy and Data

tbagee collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Key points regarding your data on tbagee:

• Your personal data is used to operate your account, process payments, verify your identity, and provide customer support.
• tbagee does not sell your personal data to third parties for marketing purposes.
• Your data is protected by industry-standard 256-bit SSL encryption across all parts of the platform.
• You have the right to request access to, correction of, or deletion of your personal data at any time by contacting [email protected].

9. Responsible Gaming

tbagee takes responsible gaming seriously. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time alerts, and self-exclusion options. These tools are accessible directly from your account settings at any time.

If you feel that your gaming is becoming problematic, we strongly encourage you to use these tools or contact our support team for assistance. Full details of the responsible gaming tools available on tbagee are set out on the Responsible Gaming page.

tbagee reserves the right to impose responsible gaming restrictions on any account where we have reason to believe that a player may be experiencing gambling-related harm, including but not limited to setting deposit limits or initiating a cooling-off period without prior notice.

10. Suspension and Closure

tbagee reserves the right to suspend or close any account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Failure to provide satisfactory identity or payment verification documents.
• Suspected fraudulent activity, money laundering, or abuse of bonus offers.
• Duplicate account creation.
• Account registered by or on behalf of a minor.
• At the player's own request for self-exclusion.

Where an account is closed due to a breach of these Terms, tbagee reserves the right to forfeit any remaining balance. Where an account is closed at the player's request or for reasons unrelated to a breach, any verified balance will be returned to the player's registered payment method within a reasonable timeframe.

You may close your tbagee account at any time by contacting our support team at [email protected]. Please allow up to 5 business days for account closure to be processed and any remaining balance to be returned.

11. Limitation of Liability

To the fullest extent permitted by applicable law, tbagee's total liability to you in connection with your use of the platform — whether in contract, tort, or otherwise — is limited to the amount of funds held in your tbagee account at the time the claim arises.

tbagee is not liable for:

• Any loss of profits, revenue, data, or goodwill arising from your use of the platform.
• Any interruption, suspension, or termination of the platform or any game, whether planned or unplanned.
• Any loss arising from your failure to keep your account credentials secure.
• Any technical issues, including but not limited to internet connectivity problems, device compatibility issues, or third-party service outages, that affect your ability to access or use the platform.
• Any decisions made by you in reliance on information provided on the platform, including game RTP figures, promotional terms, or support communications.

Nothing in these Terms limits tbagee's liability for fraud, death, or personal injury caused by tbagee's negligence, or any other liability that cannot be excluded or limited under applicable law.

12. Changes to These Terms

tbagee reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the revised Terms will be published on this page with an updated "last updated" date. Where changes are material, tbagee will make reasonable efforts to notify registered players via email or an in-platform notification.

Your continued use of the tbagee platform after any update to these Terms constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and contact our support team to close your account.

We recommend that you review these Terms periodically to stay informed of any updates. The most current version of the Terms is always available on this page at tbagee.com/terms-conditions.

13. Contact Us

If you have any questions about these Terms and Conditions, or about your tbagee account, please contact our support team. We're available 24 hours a day, 7 days a week.

• Email: [email protected]
• Support Hours: 24/7, every day of the year
• Response Time: Typically within 1 hour

For responsible gaming support, please visit our Responsible Gaming page. For information about how we handle your personal data, please review our Privacy Policy.